Communication process improvement

How do you decide what to communicate?

Can you get the right info to the right people quickly?

What happens when a reporter calls?

We can help you improve your internal and external communication capabilities via process mapping and building user-friendly decision-support criteria and tools.

  • Media call-routing protocol
  • Policies, plans and tools
    • Media relations
    • Issue response management
  • Content management
  • Communication audits
  • Reputation audits
  • Process mapping: problems, challenges and opportunities
  • Process improvement: priorities, value and implementation

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