Communication process improvement
How do you decide what to communicate?
Can you get the right info to the right people quickly?
What happens when a reporter calls?
We can help you improve your internal and external communication capabilities via process mapping and building user-friendly decision-support criteria and tools.
- Media call-routing protocol
- Policies, plans and tools
- Media relations
- Issue response management
- Content management
- Communication audits
- Reputation audits
- Process mapping: problems, challenges and opportunities
- Process improvement: priorities, value and implementation
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