Communication process improvement

How do you decide what to communicate?

Can you get the right info to the right people quickly?

What happens when a reporter calls?

We can help you improve your internal and external communication capabilities via process mapping and building user-friendly decision-support criteria and tools.

• Media call-routing protocol
• Policies, plans and tools
• Media relations
• Issue response management
• Content management
• Communication audits
• Reputation audits
• Process mapping: problems, challenges and opportunities
• Process improvement: priorities, value and implementation

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